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Quality Diamonds Reviews

5.0 Rating 773 Reviews

100 %

of reviewers recommend Quality Diamonds

Company Reviews

5.0

Based on 773 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Quality Diamonds:

Quality Diamonds are wholly committed to providing the very best diamond-buying experience. Specialising in diamond engagement rings, diamond earrings, wedding rings and custom jewellery, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.

Visit Website

Phone:

203 7733 511

Email:

sales@qualitydiamonds.co.uk

Location:

Quality Diamonds, 1st Floor,
2 Copperhouse Ct, Caldecotte,
Milton Keynes
Buckinghamshire
MK7 8NL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with QD was excellent. I especially appreciated being able to select a diamond and ring mount separately. Having found the perfect ring elsewhere and not being able to locate the same design, even after much googling, I called QD and spoke to Daniel. After a couple of days Daniel called and had found the exact design. He then assisted in choosing the best diamond for the budget, thoroughly explaining every aspect of the four C's and more. The completed ring was received bang on time and is perfect.”

Posted 2 months ago

Thank you for your lovely review, Andrew! We're thrilled to hear about your experience with us and are happy with your ring : )

Posted 2 months ago

“I was very impressed with the level of service I received from Paul Sitton. He was really informative about the types of diamonds available and helped me make an informed decision on my purchase. Would thoroughly recommend. And already have!”

Posted 2 months ago

Thank you for your review Jenny!

Posted 2 months ago

“Brilliant service The ring looks amazing and Paul made the experience very pleasant.”

Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“The service at Quality Diamonds is absolutely A1 and they are well deserved of their 5 Star rating. Paul and Dan were extremely helpful and accommodating each step of the process, providing insight whenever needed and going above and beyond to help me find what I was looking. And I’m extremely happy with the finished product. Have now popped the question and my Wife to be absolutely loved the ring! Will definitely be back for the wedding bands”

Posted 2 months ago

Thank you for your lovely review, Frank! We're so pleased to hear about your experience with us and we wish you the best with your proposal : )

Posted 2 months ago

“I originally brought an engagement ring from QD, we went back for our wedding rings and can it fault anything, they even offered to polish the engagement ring ahead of the wedding! Were kept up to date with the progress of the order and we had the option of collecting or having it posted - we’ll be customers for life for any other jewellery we need”

Posted 2 months ago

Thank you for your lovely review, Daniel! We're so delighted to hear about your positive experience with us : )

Posted 2 months ago

“This was our third ring purchased from Quality Diamonds, and as usual, the service was very good. No pressure to purchase, time to ensure the ring was the right choice, and when completed, the fitting of the ring was re-checked. Great service, friendly and very knowledgeable staff and quality product. We will return!”

Posted 2 months ago

Thank you for your wonderful review, Francis! We're so pleased to hear about your positive experiences with us : )

Posted 2 months ago

“Great service! Thank you so much for your wonderful help!”

Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“First class service as usual. Diamonds are forever a girls best freind. Quality Diamonds are a close second”

Posted 2 months ago

Thank you for your lovely review, Graham!

Posted 2 months ago

“Excellent customer care and assistance. Product beautiful and well presented.”

Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“It's been the second diamond I've bought here the first was earth grown and the second lab grown and all I can say is lab grown is the way to go, you get such a nicer diamond for the money, get a GIA triple excellent and rated over 9 and you won't be disappointed. The staff have been brilliant, the only thing they wouldn't tell me is where the diamond was grown, no idea why because it shouldn't matter but all I know is it's overseas”

Posted 3 months ago

Thank you for your review Chris!

Posted 3 months ago

“I recently bought an emerald cut diamond from Quality Diamond dealing with Paul and Daniel. I was very impressed by their approach, offering advice on things to look for including and beyond the four Cs, like ratio, symetry, polish and diamond score. The result was a beautiful diamond that ticks all the boxes. The stone was delivered on time, beautifully packaged and including all the relevant certification for the stone and an insurance valuation. You can feel safe in their hands, these people have a great work ethic and integrity in business, and they exemplifiy excellence in customer service.”

Posted 3 months ago

Thank you for your review, David!

Posted 3 months ago

“OUSTANDING the selection, the transpancy was trustbuilding immediately I picked out 3 different daimonds and then consulted with Daniel Ferragamo out of the London office. Daniel was a top professional in all areas. Daniel knew his product and looked at the 3 different diamonds that I had selected and we went thru those and two more expensive ones just to make sure that I was happy with our price pont. Only 20 mins for me and the perfect diamond was selected. Daniel then suggested a few diferent Ring settings and within a short period of time the decision was made. OUTSTANDING the Ring was put together and then shipped under Paul Sitton customer care. Again, all was top service. The Ring arrived as expected and the "WOW" factor was 100% there. So Happy Yes I would happily recommend anyone interested to purchase from this company, as they are truly interested in your Happiness. They go beyond just caring. OUTSTANDING YUP that's the word. OUTSTANDING or Brillant”

Posted 3 months ago

Thank you for your lovel review, Clifford! We're so pleased to hear about your positive experience with us : )

Posted 3 months ago

“Fabulous Service start to finish. My wife is so pleased with her new 2CT Diamond Ring. I will be coming back for me 100%”

Posted 3 months ago

Thank you for your review!

Posted 3 months ago

“Fabulous quality and reasonable price. Excellent service from start to finish. Could not have asked for more.”

Posted 3 months ago

Thank you for your review, Paul : )

Posted 3 months ago

“Quality diamonds helped me with selecting an engagement ring, Daniel from the Hatton Garden branch was excellent. Couldn’t have asked for more. I have been back since to have the ring resized and nothing is too much to ask from the team. Thanks”

Posted 3 months ago

Thank you for your review, Elliott! We're so pleased to hear about your positive experience with QD : )

Posted 3 months ago

“The quality is excellent and customer service was superb. My Jeweler here is very pleased with what I bought. I definitely would buy from you again.”

Posted 3 months ago

Thank you for your review Trudi : )

Posted 3 months ago

“Outstanding services, great quality. just great honest guys that helping you the best way possible. they even privately delivered the ring to make it on time.”

Posted 3 months ago

Thank you for your lovely review, Jeppe!

Posted 3 months ago

“I bought the most beautiful ring from Paul Sitton. It was a very pleasant experience, no pushy salesperson . I showed Paul what I wanted and I received exactly what I had asked for. I will most definitely use this company to buy all my jewellry. I dont usually write reviews but felt I had to this time - very rarely do you receive such good customer service.”

Posted 4 months ago

Thank you for your wonderful review, Jenny! We're so pleased to hear about your positive experience with us :)

Posted 4 months ago

“Fantastic customer service. Prompt replies to emails with great advice given on selection. Quality of jewellery was amazing. Many thanks to Paul and the team.”

Posted 4 months ago

Thank you for your lovely review!

Posted 4 months ago

“Found this company on a search looking for a special gift for my wife's 60th birthday. I have to say I made an excellent choice in choosing Quality Diamonds. As I wasn't able to get to visit in person, the sales director Paul Sitton picked up this request and spent time advising and assisting to make the right choice. The finished article of earrings look absolutely fantastic, my wife adores them which has made it all worth while in dealing with Paul and Quality Diamonds to make it a most pleasurable experience. Would certainly recommend and purchase items from Quality Diamonds again. The service matched the high quality of the products.”

Posted 4 months ago

Thank you for your wonderful review, Craig! We're so pleased to hear about your experience with us :)

Posted 4 months ago

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Quality Diamonds is rated 5.0 based on 773 reviews