Quality Diamonds Reviews

Name: Quality Diamonds
Address: Quality Diamonds, 1st Floor, 2 Copperhouse Ct, Caldecotte, Milton Keynes, Buckinghamshire
Rating: 4.96

5.0 Rating 1,049 Reviews

100 %

of reviewers recommend Quality Diamonds

Company Reviews

Metrics

Info

5.0

Based on 1,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Quality Diamonds:

Quality Diamonds are wholly committed to providing the very best diamond-buying experience. Specialising in diamond engagement rings, diamond earrings, wedding rings and custom jewellery, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.

Visit Website

Phone:

203 7733 511

Email:

sales@qualitydiamonds.co.uk

Location:

Quality Diamonds, 1st Floor,
2 Copperhouse Ct, Caldecotte,
Milton Keynes
Buckinghamshire
MK7 8NL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really delighted with both my gorgeous ring and overall expereince with Quality Diamonds. Daniel showed us a range of stones to choose from, took time to explain the different aspects and quality, and advised on factors to consider when putting together a bespoke piece of jewellery. Once we decided to proceed, Amber was amazing and kept us informed of the process. It was really helpful having a resin sample to try before the ring was made as I had overcalculated the size. The finished ring has exceeded my expectations. It is beautifully made, and feels solid in terms of quality. This was my first experience of a bespoke jewellery item, it won't be my last. I would definitely go back to Quality Diamonds. Thank you team.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful and detailed review! We’re absolutely delighted to hear how happy you are with both your ring and the overall experience. It’s great to know Daniel’s guidance helped you feel confident in choosing the stones and designing your bespoke piece, and that Amber kept you well informed throughout the process. We’re especially pleased the resin sample was helpful and that the finished ring exceeded your expectations. Thank you for trusting us with your first bespoke piece, we look forward to welcoming you back again in the future!

Posted 1 month ago

“Just what I was looking for. Called at a local jewellers to be quoted twice your price. Thanks”

Helpful Report

Posted 1 month ago

Thank you so much for sharing your experience. We’re glad you found exactly what you were looking for and that you felt our price was competitive.

Posted 1 month ago

“Excellent product and service. I purchased a pair of diamond earrings for my birthday and Paul was very helpful throughout the process. Will definitely recommend this store”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review! We’re really glad you’re happy with the diamonds and that Paul could assist you throughout the process. We appreciate your kind recommendation and look forward to helping again in the future.

Posted 1 month ago

“My partner and I bought my engagement ring from Quality Diamonds and it was a great experience from start to finish! We got to design the ring together, choosing the diamond, the band and the fine details and two weeks later we collected the ring! Daniel gave us a little masterclass in diamonds and taught us about all the things to consider which was very interesting! The amazing quality of the ring that we were able to get from Quality Diamonds and for the price we paid, I would recommend to anyone to go to Quality Diamonds over high street brands! Amazing!”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review, Laura! We’re thrilled you enjoyed designing the ring and that Daniel could share his diamond knowledge with you. We really appreciate your recommendation and can’t wait to help with any future jewellery needs.

Posted 2 months ago

“A highly professional operation run by serious people. The product was advertised clearly and correctly and it arrived exactly on the precise day I selected on their website (which almost never happens in my experience) and an employee personally verified my address and my availability on the day on the delivery before authorizing the shipment. Packaging was well done and discreet.”

Helpful Report

Posted 2 months ago

Thank you for the fantastic review! We’re delighted to hear that everything went smoothly, from clear advertising to precise delivery and discreet packaging. Our team takes pride in accuracy and secure handovers, so it’s wonderful to know you were satisfied.

Posted 2 months ago

“Quality Diamonds have a huge selection of stones to suit all budgets. The website is clear and easy to use. With useful information for diamond novices. The phone & email service I recieved was excellent and prompt. The diamond arrived in good time and nicely packaged. The prices are kenn too!”

Helpful Report

Posted 2 months ago

Thank you for the fantastic review, Sam! We’re thrilled you found our website helpful, and that your diamond arrived safely and packaged nicely.

Posted 2 months ago

“Great service polite and helpful. Designed and made a beautiful diamond and platinum ring.”

Helpful Report

Posted 2 months ago

Thank you for the wonderful review, Michael! We’re delighted you’re happy with the service and love the diamond and platinum ring. If you ever need anything else, we’re here to help.

Posted 2 months ago

“Do not hesitate to buy from this company 100 percent legit and great service I will be making more purchases the quality is trough the roof”

Helpful Report

Posted 2 months ago

Thank you for the fantastic review, Robert! We’re thrilled you’re happy with the quality and service, and we look forward to assisting with your future purchases.

Posted 2 months ago

“Faultless service, I purchased an engagement ring through Quality Diamonds and the process was simple and efficient throughout. Being able to pick a diamond from a list with filters and sorting just made it so much easier to find the perfect diamond and they have a broad range of ring fittings so I was easily able to build the perfect ring. Delivery was fast and I got plenty of updates. Really good company and definitely recommended.”

Helpful Report

Posted 2 months ago

Thank you for the fantastic review, Oliver! We’re thrilled the filters and ring options helped you find the perfect diamond and ring, and that the delivery and updates met your expectations. We really appreciate your recommendation and are here for any future jewellery needs.

Posted 2 months ago

“Website was very easy to navigate, and delivery was quick, very happy!”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words, Francis! We’re thrilled you found the site easy to navigate and that delivery was quick.

Posted 2 months ago

“Amazing service from the team at Quality Diamonds”

Helpful Report

Posted 2 months ago

Thank you for your review! We’re thrilled you had an amazing experience with the Quality Diamonds team. If you ever need any assistance in the future, we’re here to help.

Posted 2 months ago

“Requested updated valuations for jewellery bought previously. very happy with response from Daniel. Thank you :-)”

Helpful Report

Posted 2 months ago

Thank you for your kind review, Julia!

Posted 2 months ago

“We bought rings in 2016, was great service by Paul then. Now we had some changes made to that ring and once again, Paul has been great. Top quality, service and personal touch always. Well recommended”

Helpful Report

Posted 2 months ago

Thank you for your lovely review, Jawed! We're thrilled that Paul provided great service again and that you’re happy with the changes to your ring. We really appreciate your recommendation.

Posted 2 months ago

“The whole process with Quality Diamonds has been amazing. Paul was so helpful, knowledgeable, and explained everything really clearly. I absolutely love my engagement ring — it was so special to be able to choose the diamond and design the ring exactly how we wanted it. Couldn’t recommend them enough! We’ll definitely be back for our wedding bands.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review, Claire! We’re absolutely delighted you loved the process and the ring design, and that Paul was so helpful throughout. We can’t wait to welcome you back for your wedding bands!

Posted 2 months ago

“Very good selection and excellent service.”

Helpful Report

Posted 3 months ago

Thank you for your kind words. We’re glad you enjoyed the selection and found our service excellent. We look forward to helping you again in the future.

Posted 2 months ago

“Hi, I just wanted to give a massive shout out to Daniel Ferragamo - he has been incredibly helpful and attentive when helping me pick out the perfect engagement ring for my partner! We are still on our holiday in Mexico and she has thankfully said YES! But just wanted to thank Daniel for all his help throughout the process!”

Helpful Report

Posted 3 months ago

Thank you for sharing such wonderful news, Callum! We’re thrilled Daniel could help and that everything went beautifully on holiday in Mexico. Congratulations to you both! We’ll pass along your kind words to Daniel. If you need any further assistance, we’re here.

Posted 2 months ago

“Brilliant service as always, always friendly much more than you d ever get from high street thank you Paul”

Helpful Report

Posted 3 months ago

Thank you so much for your glowing review, Nikolaos! We're delighted to hear that you always experience friendly service from Paul.

Posted 3 months ago

“The stone arrived on time and I was most impressed, who would have thought that a man made diamond could be so stunning, thank you Quality Diamonds for your excellent service. A word to those who are waivering, it can be scary buying diamonds on line but have no fear, this is an excellent company and their product is outstanding.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review, Philip! We're thrilled that you were impressed with your stunning diamond and our service. Your kind words are a great encouragement for us, and we appreciate you sharing your positive experience with others.

Posted 3 months ago

“Fantastic experience from start to finish. Phoned paul to explain my requirements and needed a quick turnaround. They excelled on all levels. Very informative and helped with ring size. Beautiful quality diamond that my partner loves. And she said yes!!. Thanks again Paul for excellent service”

Helpful Report

Posted 3 months ago

Thank you so much for your amazing review, Martin! We're delighted that Paul was able to fulfill your requirements and that you found the perfect ring for your partner. We truly appreciate your kind words about our service, congratulations on the engagement!

Posted 3 months ago

“Paul was excellent. He really helped my decision making with advice and flexibility. The appointments were professional. The service was excellent as was the communication. Couldn’t fault anything.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic review, Keith! We're thrilled to hear that Paul provided excellent support and flexibility throughout your appointment.

Posted 3 months ago

Quality Diamonds is rated 5.0 based on 1,049 reviews