Quality Diamonds Reviews

Name: Quality Diamonds
Address: Quality Diamonds, 1st Floor, 2 Copperhouse Ct, Caldecotte, Milton Keynes, Buckinghamshire
Rating: 4.97

5.0 Rating 823 Reviews

100 %

of reviewers recommend Quality Diamonds

Company Reviews

Metrics

Info

5.0

Based on 823 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Quality Diamonds:

Quality Diamonds are wholly committed to providing the very best diamond-buying experience. Specialising in diamond engagement rings, diamond earrings, wedding rings and custom jewellery, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.

Visit Website

Phone:

203 7733 511

Email:

sales@qualitydiamonds.co.uk

Location:

Quality Diamonds, 1st Floor,
2 Copperhouse Ct, Caldecotte,
Milton Keynes
Buckinghamshire
MK7 8NL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t fault the customer service of the online team. They were responsive and very helpful. I won’t get to see my new earrings in person until August, but they look beautiful down a Teams call line and I’m certain this will be the case in real life too. Thank you”

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Posted 3 months ago

Thank you for your lovely review Pam! We can't wait for you to see your earrings sparkle in person : )

Posted 3 months ago

“I purchased my partners engagement ring from Quality Diamonds and we returned to purchase our wedding bands. Paul gave us fantastic levels of service, especially helping me with my choice of ring by providing custom samples in large sizes! The rings were produced in a timely manner after ordering and are of great quality, we are both very pleased with them. We had a few appointments in the MK office with Paul which was a great environment to make this purhcase.”

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Posted 3 months ago

Thank you for your wonderful review! We're so pleased to hear about your fantastic experiences with Paul and that our MK showroom has been a comfortable environment for such special purchases : )

Posted 3 months ago

“I have used Quality Diamonds 3 times, most recently for my wife's 50th (earrings) and for two 18th birthday presents for my daughtes (necklace & ring). Every time I have come away with gifts that they all love, and I have been very satisfied with the service and value for money. Highly recommend!”

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Posted 3 months ago

Thank you for your wonderful review!

Posted 3 months ago

“Paul was absolutely amazing and was able to deliver my ring in a very short time scale. Very happy with my purchase thankyou”

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Posted 3 months ago

Thank you for your review Deanne : )

Posted 3 months ago

“Amber and Paul have been amazing at helping me get my wedding ring made. Amazing at communication, responding to all my question very promptly. Very happy with the end result.”

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Posted 3 months ago

Thank you for your review Claire!

Posted 3 months ago

“I ordered 2 loose Asscher cut diamonds, to go into a ring. They were meant to be a matching pair, and on paper, they were, but in reality they were not. Very Good customer service however, just waiting for my refund.”

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Posted 3 months ago

Thank you for your review, Sandra. I can see the refund was completed within a few days. It's unusual not to be able to find a matching pair from the images of the diamonds on the website, but we're always happy to make it as easy as possible and find them for our clients. We hope you find the matching pair you are looking for. We are here if you require any further assistance :)

Posted 3 months ago

“Daniel was extremely knowledgeable and nothing was too much trouble. There was absolutely no pressure or hard sell and he found the perfect stone for me. I would thoroughly recommend QD and sincerely thank him and Paul for their excellent customer service.”

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Posted 4 months ago

Thank you for your wonderful review!

Posted 3 months ago

“Today’s whole experience was outstanding, nothing was too much trouble for Paul . He took the time to explain everything in detail I didn’t feel rushed or pressured throughout the whole duration. Paul just wanted us to be 100% happy with our purchase. Prior to our visit he noted all our requirements from our telephone conversation, and on the day was totally prepared. If I had to some up the experience in one word it would be “ Faultless”.”

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Posted 4 months ago

Thank you for your wonderful review! We're so pleased to hear about your positive experience with Paul : )

Posted 4 months ago

“These guys have been great from the first point of contact. They got me a ring in a short space of time & although it’s not to the wife’s tastes they’re helping us out on changing it for exactly what she does want. Can’t fault them at all”

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Posted 4 months ago

Thank you for your review Shaun!

Posted 4 months ago

“I bought my Wife's engagement ring and then when getting married, our wedding rings from Quality Diamonds. They were very knowledgeable, friendly and the diamonds vs cost were superb. 5 years on one of my Wife's small diamonds from her wedding ring band fell out. Without any fuss or issues they replaced the diamond free of charge and sent back to me in next day signed delivery. Amazing service, highly recommend.”

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Posted 4 months ago

Thank you for your review Martin! We're so pleased to hear about your positive experiences with us : )

Posted 4 months ago

“Daniel looked after us from the moment we arrived, patiently explained all of our options and at no stage did we ever feel under pressure to buy or were we upsold - in fact he suggested we take as much time as possible in the decision. I have no hesitation in recommending Quality Diamonds to anyone. We were both delighted with the experience and look forward to returning.”

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Posted 4 months ago

Thank you for your wonderful review Shane! We're so pleased to hear about your positive experience with Daniel : )

Posted 4 months ago

“Great service Very friendly High recommended”

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Posted 4 months ago

Thank you for your review!

Posted 4 months ago

“Top quality top service”

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Posted 4 months ago

Thank you for your review

Posted 4 months ago

“From start to finish the process was easy and professional. I would definitely recommend Quality Diamonds to friends and family”

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Posted 4 months ago

Thank you for your review, Anthony!

Posted 4 months ago

“Daniel and the team were fantastic from start to finish. Helping along the whole process from choosing the diamond to arranging delivery. Topped off by how incredible the ring is.”

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Posted 4 months ago

Thank you for your review Tom!

Posted 4 months ago

“Good contact on progress of order. My order was gold wedding ring no diamonds but quality is excellent, i would definitely buy from Quality Diamonds again.”

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Posted 4 months ago

Thank you for your review, Elisabeth!

Posted 4 months ago

“Absolutely beautiful ring, great company to deal with Would certainly recommend”

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Posted 5 months ago

Thank you for your review!

Posted 4 months ago

“Fantastic experience with Quality Diamonds, highly recommended, 10/10.”

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Posted 5 months ago

Thank you for leaving a review!

Posted 5 months ago

“Beautiful diamond bought online. Excellent website, I chose from the images and it arrived earlier than the expected date. It’s stunning. Communication quick and easy.”

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Posted 5 months ago

Thank you for your lovely review!

Posted 5 months ago

“Very helpful service Beautiful engagement ring Couldn’t recommend them enough!”

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Posted 5 months ago

Thank you for your review!

Posted 5 months ago

Quality Diamonds is rated 5.0 based on 823 reviews