Quality Diamonds Reviews

Name: Quality Diamonds
Address: Quality Diamonds, 1st Floor, 2 Copperhouse Ct, Caldecotte, Milton Keynes, Buckinghamshire
Rating: 4.96

5.0 Rating 969 Reviews

100 %

of reviewers recommend Quality Diamonds

Company Reviews

Metrics

Info

5.0

Based on 969 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quality Diamonds:

Quality Diamonds are wholly committed to providing the very best diamond-buying experience. Specialising in diamond engagement rings, diamond earrings, wedding rings and custom jewellery, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.

Visit Website

Phone:

203 7733 511

Email:

sales@qualitydiamonds.co.uk

Location:

Quality Diamonds, 1st Floor,
2 Copperhouse Ct, Caldecotte,
Milton Keynes
Buckinghamshire
MK7 8NL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service throughout the experience matched with a very high quality product presented equally to highest standard all at a very competitive price - perfect deal one could say. Thanks to Paul and his team.”

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Posted 3 months ago

Thank you so much for your excellent review, Gary! We’re thrilled to hear that you experienced top-notch service and received a high-quality product at a competitive price. Your kind words about Paul and the team mean a lot to us!

Posted 3 months ago

“Incredible service that made everything so easy and the most beautiful diamond. Thank you so much, I will most definitely be recommending you.”

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Posted 3 months ago

Thank you so much for your wonderful review, Chrissie! We’re so glad to hear that you had an amazing experience and are thrilled with your beautiful diamond. Your recommendation is greatly appreciated!

Posted 3 months ago

“Fast delivery, excellent communication and very good value for money.”

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Posted 3 months ago

Thank you for your review, Lukasz!

Posted 3 months ago

“I can't speak highly enough for the service I received from Quality Diamonds. I purchased a loose stone for inclusion in a bespoke piece of jewelly to be made from existing pieces. Lauren Thomas (Birmingham) in particular offered invaluable advice and went out of her way to ensure that the stone arrived in time for my wife's birthday, despite a hold up at Customs. She kept me informed every step of the way and was extremely patient!. Thank you Lauren.”

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Posted 3 months ago

Thank you so much for your wonderful review, Antony! We’re delighted to hear that Lauren was able to provide you with invaluable advice and keep you informed every step of the way. Your kind words truly mean a lot to us, and we’re so glad we could help make your wife's birthday special!

Posted 3 months ago

“Having dealt with Quality Diamonds on numerous previous occasions, these guys are simply second to none. They strive to offer the best service in everything they do. I would highly recommend them and will definitely be buying again from them.”

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Posted 3 months ago

Thank you so much for your wonderful review, Karla! We’re truly grateful for your continued trust and support. It’s fantastic to know that you always receive exceptional service from our team. We can’t wait to assist you again on your next purchase!

Posted 3 months ago

“Excellent service and advice. Beautifully adapted ring and received quickly.”

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Posted 3 months ago

Thank you so much for your review, Joe! We're delighted to hear that you received excellent service and are pleased with your beautifully adapted ring.

Posted 3 months ago

“Absolutely first class service from start to finish, would highly recommend. Very friendly staff with exceptional knowledge of their products.will definitely shop again. Thank you so much.”

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Posted 4 months ago

Thank you for your wonderful review, Paul!

Posted 3 months ago

“We've bought a loose diamond from Quality Diamonds, they were very helpful and officiant. Will definitely recommend the for our friends and family.”

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Posted 4 months ago

Thank you for your review, Balin!

Posted 3 months ago

“I recently purchased an engagement ring from Quality Diamonds and the entire experience was outstanding from start to finish. Daniel and Paul were incredibly helpful, knowledgeable, and patient throughout the process. They took the time to understand exactly what I was looking for and guided me through every detail, making sure I was confident in my choice. The craftsmanship of the ring is absolutely stunning, and my fiancée couldn’t be happier. It was clear that both Daniel and Paul genuinely care about their customers and take great pride in their work. Their professionalism, attention to detail, and friendly approach made what could have been a stressful purchase completely enjoyable. I can’t recommend them highly enough. Thank you again to Daniel and Paul for making such an important purchase so special.”

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Posted 4 months ago

Thank you so much for your heartfelt review! We're delighted to hear that Daniel and Paul were able to make your engagement ring journey such a positive and memorable experience. It’s wonderful to know the craftsmanship exceeded expectations and that your fiancée is so happy with the ring. We truly appreciate your kind words and recommendation - it was an honour to be part of such an important moment in your lives!

Posted 3 months ago

“Delivered precisely on time and so pleased with the quality of the Diamond sent. Many thanks”

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Posted 4 months ago

Thank you for your review, Lynne!

Posted 4 months ago

“Paul very friendly and professional”

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Posted 4 months ago

Thank you for your review, Ryan!

Posted 4 months ago

“We used Quality Diamonds for our wedding rings in 2022 and I have returned for a diamond engagement ring for my wife (backwards I know!) the service was first class again, the ring is absolutely beautiful and my wife is thrilled with it. I cannot recommend these highly enough, I’ll get saving for the eternity ring next and see you in about 5 years!”

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Posted 4 months ago

Thank you for taking the time to leave such a lovely review! We're so pleased you came back to us for another special ring, and even happier to hear that she loves it. It’s always a privilege to be part of moments like these. We truly appreciate your support and look forward to welcoming you back - whether that’s for an eternity ring or another meaningful piece in the future!

Posted 4 months ago

“A Brilliant Online Discovery – Worth Every Penny! I’ve bought fine jewelry in Tel Aviv, New York, and London, but never online—so I was understandably cautious. I wanted a beautiful yet secure substitute to wear while traveling, and after a lot of research, I chose Quality Diamonds. I'm so glad I did. I ordered a solitaire lab diamond ring with an emerald-cut stone set on a platinum band. Not only is it stunning in person—elegant, timeless, and incredibly sparkly—but it was also significantly more affordable than similar pieces I saw from other companies. The team at Quality Diamonds made the whole process easy and reassuring. Their communication was excellent, answering all my questions promptly and professionally, which made me feel confident every step of the way. This ring exceeded my expectations in every way. If you're on the fence about ordering online, don’t be—this was a fantastic experience, and I wouldn’t hesitate to recommend them. ORDER No: 258607”

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Posted 4 months ago

Thank you so much for your wonderful review! We're thrilled to hear that your first online fine jewellery purchase was such a positive experience, and we're honoured you chose Quality Diamonds. We’re so glad our team helped you feel confident throughout the process, thank you again for your trust and recommendation!

Posted 4 months ago

“Ordered wedding bands for me and my partner. Fitting process was easy, had a couple of issues when returning to pick up rings (sizing) but these were rectified quickly and rings posted out.”

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Posted 4 months ago

Thank you for your feedback! We're glad to hear the fitting process was smooth and that you’re happy with the rings overall. We appreciate your patience with the sizing issue and are pleased we could resolve it quickly. Wishing you and your partner all the best for your wedding and beyond!

Posted 4 months ago

“Paul in particular has been a fantastic help in helping me choose the right stone for an engagement ring and customising the band to my specifications. He was educational throughout, gave me genuine "best advice" at multiple stages (including when it meant doing/spending less rather than more!) and consistently had the patience to help demonstrate and show me the impact of different decisions. Highly recommend and will definitely be coming back!”

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Posted 4 months ago

Thank you so much for your kind words! We're thrilled to hear that Paul was able to guide you through the process with such care and honesty. It's great to know his advice and support made a real difference in helping you create the perfect ring. We truly appreciate your recommendation and look forward to welcoming you back in the future!

Posted 4 months ago

“Great service and great quality, would definitely order from Quality Diamonds again.”

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Posted 4 months ago

Thank you for your lovely feedback! We're so glad you were happy with both the service and quality. We’d be delighted to assist you again anytime!

Posted 4 months ago

“Amazing diamonds and received on time. Paul provided excellent service, kept the connect throughout and updated me about the arrival of the stones as I had to leave for a holiday. I am so impressed by the quality of diamonds and now they are my favourite earrings 😊 thank you and I will be back for more.”

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Posted 4 months ago

Thank you so much for your kind words! We're delighted to hear you're enjoying your new earrings and that Paul was able to ensure everything arrived on time before your holiday. It’s wonderful to know the diamonds have become a new favourite, we look forward to helping you find your next special piece!

Posted 4 months ago

“Fantastic follow up service and repairs over 12 years after we purchased my wife’s engagement ring. The team at Quality Diamonds were brilliant 12 years ago and managed to surpass those high standards when we needed them! Thanks Quality Diamonds!”

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Posted 5 months ago

Thank you for your fantastic review! We're so glad to hear that our team was able to surpass your expectations even after 12 years!

Posted 5 months ago

“Super helpful staff/owner. Provided extra pictures and answered any questions promptly. Delivery was on time. The ring beautiful, get loads of compliments and such a great price compared to other well known retailers.”

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Posted 5 months ago

Thank you so much for your amazing review, Vicky! We're delighted to hear that our team was so helpful and that you loved the ring! Your compliments mean the world to us, and we appreciate you choosing Quality Diamonds : )

Posted 5 months ago

“My time shopping with quality diamonds with the sales agent Daniel Ferragamo went smoothly from start to finish , the customer service was exceptional from himself , he educated me about stones quality clarity and ensured I chose to best quality diamond for my special day. He will be highly recommended in future to friends and family to come and shop with quality diamonds.”

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Posted 5 months ago

Thank you for your wonderful review, Shirazul! We're thrilled to hear that Daniel provided you with exceptional service and valuable insights into diamond quality. Your recommendations mean a lot to us, and we look forward to welcoming your friends and family at Quality Diamonds!

Posted 5 months ago

Quality Diamonds is rated 5.0 based on 969 reviews