Quality Diamonds Reviews

Name: Quality Diamonds
Address: Quality Diamonds, 1st Floor, 2 Copperhouse Ct, Caldecotte, Milton Keynes, Buckinghamshire
Rating: 4.97

5.0 Rating 878 Reviews

100 %

of reviewers recommend Quality Diamonds

Company Reviews

Metrics

Info

5.0

Based on 878 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Quality Diamonds:

Quality Diamonds are wholly committed to providing the very best diamond-buying experience. Specialising in diamond engagement rings, diamond earrings, wedding rings and custom jewellery, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.

Visit Website

Phone:

203 7733 511

Email:

sales@qualitydiamonds.co.uk

Location:

Quality Diamonds, 1st Floor,
2 Copperhouse Ct, Caldecotte,
Milton Keynes
Buckinghamshire
MK7 8NL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality and specs of the diamond ring chosen came as expected and on time”

Helpful Report

Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“Diamond as described, very happy with my purchase. Fast delivery and would buy again”

Helpful Report

Posted 2 months ago

Thank you for your review!

Posted 2 months ago

“Spoke to a nice gentlman who talked me through whole process. Selected a nice 5 carat stone. order . Kept informed all through manfacture . Delivered to my door 2 weeks latter. Looks fantastic.”

Helpful Report

Posted 2 months ago

Thank you for your review, Greg!

Posted 2 months ago

“Nice quality diamond delivered quickly very helpful staff many thanks”

Helpful Report

Posted 3 months ago

Thank you for your review!

Posted 2 months ago

“Daniel in the office helped me select from hundreds of lab diamonds the best one for my budget and he then organised a platinum chain to set this diamond into a necklace. That's Christmas sorted for my wife !! Very comprehensive range of lab diamonds to pick and chose from.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review, George!

Posted 2 months ago

“I had such a great experience with Paul at Quality diamonds. He was very knowledgable, patient and fair. He helped me create the most beautiful ring, which I couldn’t love more!”

Helpful Report

Posted 3 months ago

Thank you for your lovely review, Rebecca!

Posted 2 months ago

“From start to finish Quality Diamonds were quick and attentive to my order. Felt very looked after!”

Helpful Report

Posted 3 months ago

Thank you for your review!

Posted 2 months ago

“Quality Diamonds is such a brilliant company. I purchased an engagement and wedding rings approximately 10 years ago and was so impressed. The rings were beautiful, fantastic value and the customer service was 1st class. So I recently bought a diamond eternity ring to mark our 10th anniversary. Wow things have not changed. I dealt with Paul and he provided yet another brilliant diamond ring. I cannot recommend this company highly enough they are leaders in the market. Thank you so much for providing such an excellent service.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review, Calvin! We're so pleased to hear about your experience with us : )

Posted 3 months ago

“Excellent service thank you!”

Helpful Report

Posted 3 months ago

Thank you for your review!

Posted 3 months ago

“Paul was really helpful with organising prompt and suitable delivery. The jewellery is lovely and customer service is great. Will buy again in the future.”

Helpful Report

Posted 3 months ago

Thank you for your review!

Posted 3 months ago

“Had a great interaction with QD - creating my partners engagement ring was a smooth process and she absolutely loves it. Really happy, thank you”

Helpful Report

Posted 3 months ago

Thank you for your lovely review, Jake! We're so pleased to hear about your experience and that your partner loves her ring : )

Posted 3 months ago

“Amazing quality, exactly as described. Very professional throughout conversing. Will 100% be using again soon.”

Helpful Report

Posted 3 months ago

Thank you for your review, Kaylam!

Posted 3 months ago

“Excellent every time (returning customer, multiple times). Great prices, I like that I can customise. Paul is very quick to respond and very able to help with choosing. I can recommend with absolute confidence.”

Helpful Report

Posted 3 months ago

Thank you for your lovely review, Judy!

Posted 3 months ago

“Great service from the Milton Keynes office as we went down in person Followed up on the phone and always quick to respond”

Helpful Report

Posted 4 months ago

Thank you for your review!

Posted 3 months ago

“My shopping experience was faultless from start to finish. Paul and the overall QD team were very attentive and they couldn't have been more helpful and supportive. An absolute first-class retailer all round. All items of jewellery are very competitively priced and the ring I received is outstanding/gorgeous! My one piece of advice is for QD to double-check the ring size required (if it's not mentioned in an order), as opposed to just manufacturing and shipping a size 'M'. That would ensure extra time and work on QD's side.”

Helpful Report

Posted 4 months ago

Thank you for your lovely review, Linda! We're so pleased to hear about your experience with the QD team and that you love your ring : )

Posted 3 months ago

“Great service from order to delivery. Able to accommodate for fast delivery. Made the process so easy and clear. The earrings arrived beautifully presented and as described. Thank you.”

Helpful Report

Posted 4 months ago

Thank you for your lovely review, Rik!

Posted 3 months ago

“I recently used Quality Diamonds to purchase an engagement ring for my fiancé, and I couldn’t be happier with the experience! They have an incredibly wide selection of diamonds, offering something for every taste and budget. One thing that really impressed me was their intuitive diamond score system. It made it easy to compare diamonds based on their attributes like cut, clarity, and carat, helping me find the perfect one without feeling overwhelmed. Their customer service was top-notch too. When I had questions, I called their team, and they were not only friendly but also extremely knowledgeable and helpful, guiding me through the process. The service was quick and efficient, and the ring arrived even sooner than I expected. What’s great is that they have jewellery for every kind of person, whether you’re looking for something classic, modern, or completely unique.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review, Jose! We're so pleased to hear about your experience with our team : )

Posted 3 months ago

“I had no previous experience of Diamonds and the amount of detail behind selecting one. Paul and the team put me at ease throughout the entire process. A typically frantic and nervous task was made so simple by the team and I would 100% recommend anyone who is looking to buy a diamond to go to Paul and team.”

Helpful Report

Posted 4 months ago

Thank you for your lovely review, Jason! We're so pleased to hear about your experience with the QD team : )

Posted 3 months ago

“Fantastic service from the team. Spent a lot of time comparing prices and these were most competitive and provided great support through messages while I was narrowing down my choice. The ring and certificate/ valuation report all complimented this company further. Highly recommend and both love the ring we purchased.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review, Gary! We're so pleased to hear about your experience with us : )

Posted 3 months ago

“Excellent customer service and super reasonable pricing. The experience was spot on and so is my diamond engagement ring. I am over en moon and will be back soon for our wedding rings!”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review, Sharon! We're so pleased to hear about your experience with us : )

Posted 3 months ago

Quality Diamonds is rated 5.0 based on 878 reviews