Quality Diamonds Reviews

Name: Quality Diamonds
Address: Quality Diamonds, 1st Floor, 2 Copperhouse Ct, Caldecotte, Milton Keynes, Buckinghamshire
Rating: 4.96

5.0 Rating 1,015 Reviews

100 %

of reviewers recommend Quality Diamonds

Company Reviews

Metrics

Info

5.0

Based on 1,015 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quality Diamonds:

Quality Diamonds are wholly committed to providing the very best diamond-buying experience. Specialising in diamond engagement rings, diamond earrings, wedding rings and custom jewellery, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.

Visit Website

Phone:

203 7733 511

Email:

sales@qualitydiamonds.co.uk

Location:

Quality Diamonds, 1st Floor,
2 Copperhouse Ct, Caldecotte,
Milton Keynes
Buckinghamshire
MK7 8NL

Anonymous

Anonymous // 01/01/2019

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“I purchased some diamond stud earrings from Paul and enjoyed excellent service from start to finish. This included choosing the diamonds to the delivery of the said items. The company is very professional and I would not hesitate to purchase more jewellery from them in the future.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review, Cindy! We're so pleased to hear that you enjoyed excellent service throughout your experience with us. It's wonderful to know that you found our professionalism shining through as you chose your diamond stud earrings. We can’t wait to assist you with your future jewellery purchases!

Posted 2 months ago

“I’ve just purchased a ring from quality diamonds. Very pleased. This is my 5th ring purchased. But my first I have ordered online. The process was very easy. I used the sizing from previous purchases, and trust the quality of the certification so picking the stone was very easy too. The only settings suitable for that shape of stone, are available on screen, which also makes the decision easy. They kept me informed of the process. Love my new ring! It was delivered ahead of time too. Can’t recommend QualityDiamonds enough.”

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Posted 2 months ago

Thank you so much for your fantastic review, Jane! We're thrilled to hear that your first online purchase was a smooth and easy experience, and it's wonderful to know that the quality and selection met your expectations. Your trust in us and your continued support means everything. Enjoy your beautiful new ring!

Posted 2 months ago

“I can’t thank Mister Daniel enough for his help! From start to finish, he made the entire process of finding the perfect ring so easy and enjoyable. He was attentive, knowledgeable, and genuinely cared about making sure I found exactly what I was looking for. What I thought would be a stressful decision turned into a smooth and memorable experience, thanks to his guidance. I’m beyond happy with my choice and so grateful for the excellent service. Highly recommend!”

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Posted 2 months ago

Thank you so much for your kind words, Alexandru! We’re thrilled to hear that Daniel made your ring search enjoyable and stress-free. It’s wonderful to know that his dedication and expertise helped you find exactly what you were looking for. Your recommendation means a great deal to us!

Posted 2 months ago

“Daniel was very helpful and efficient.He gave me good advice and followed up as promised. Very satisfied.”

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Posted 3 months ago

Thank you for your review, Peter! We're so glad to hear that Daniel was helpful and efficient in assisting you.

Posted 2 months ago

“Excellent service and very helpfull”

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Posted 3 months ago

Thank you so much for your review, Stephen! We’re delighted to hear that you received helpful service from our team.

Posted 2 months ago

“The service was straightforward and quick. I picked my own lab diamond. The team were really helpful. The diamond arrived well packaged. With its own certificate. The diamond is beautiful. Very happy with Quality Diamonds.”

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Posted 3 months ago

Thank you so much for your wonderful review, Kim! We're thrilled to hear that you found our service straightforward and that our team was helpful. It's fantastic to know that you love your beautiful diamond and that it arrived well packaged with its certificate. We truly appreciate your kind words!

Posted 3 months ago

“Excellent service.”

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Posted 3 months ago

Thank you for your review!

Posted 3 months ago

“Beautiful lab diamond received next day! I was contacted as my chosen diamond was no longer available, and a suitable alternative was quickly offered and shipped out to me. I'll definitely be back for more in the future.”

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Posted 3 months ago

Thank you for your lovely review, Christine! We're so glad to hear that you received your beautiful lab diamond so quickly and that our team was able to assist you with an alternative. We truly appreciate your kind words and look forward to welcoming you back for your future purchases!

Posted 3 months ago

“Hi there,I was veryhappy with the diamond and packaging and paperwork and lovely box it came in,the only thing I wasn't happy with was delivery time,I ordered on 10th August and was told would be delivered 23rd,but had to call and email on 25th and got it on 27th,4 days late but also I had to call as I got no email or correspondence since I ordered it on 10th August, yours sincerely j,macmillan”

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Posted 3 months ago

Thank you for your honest feedback, James. We’re delighted to hear you were pleased with the diamond, packaging, and presentation, but we’re very sorry about the delay and lack of communication regarding your delivery. That’s not the level of service we strive to provide, and we’ll review what went wrong to ensure this doesn’t happen again. We truly appreciate your patience and your kind words about the diamond itself, and we hope to serve you better in the future.

Posted 3 months ago

“It was my first time using Quality Diamonds, if I knew purchase a quality diamond was this easy I would have done it years ago. Paul was extremely helpful in giving advice on how to remount the diamond back into my wife's engagement ring. I wouldn't hesitate in using them again.”

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Posted 3 months ago

Thank you for taking the time to share your experience, Jerry! We're thrilled to hear that your first purchase with us was so smooth and enjoyable. It's fantastic to know that Paul was able to help you with the remounting process! We can't wait to serve you again in the future.

Posted 3 months ago

“Our experience with Quality diamonds was fantastic! Of course my ring is perfect and exactly what I wanted but what really made this experience special was the customer service. The team was incredibly helpful, patient, and knowledgeable, guiding me through every step without any pressure. Daniel specifically truly cared about helping me find the perfect ring, and it shows in both the quality of the diamonds and the care they put into the whole process. I couldn’t be happier with my purchase and the amazing service I received. Highly recommend to anyone looking for beautiful diamonds and a stress-free buying experience!! Thank you so much!”

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Posted 4 months ago

Thank you so much for your fantastic review, Sophia! It warms our hearts to hear that you had such a positive experience with our team. We're thrilled that Daniel was able to assist you in finding the perfect ring and that you appreciated the level of care and knowledge he provided. Your satisfaction means the world to us, and we appreciate your recommendation!

Posted 3 months ago

“We bought our engagement and wedding rings from Quality Diamonds. Great service, beautiful jewellery and unbeatable prices. I absolutely recommend.”

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Posted 4 months ago

Thank you for your wonderful review, Sharon! We're delighted to hear that you chose us for both your engagement and wedding rings. Your recommendation means so much to us!

Posted 3 months ago

“Excellent service and communications from all who helped me design and purchase a ruby & diamond ring for my wife. All deadlines met. This is the 2nd time I've use QD, abd I doubt it will be the last!”

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Posted 4 months ago

Thank you for your wonderful review, Simon! We're thrilled to hear that you had a great experience designing and purchasing a ruby and diamond ring for your wife. It's fantastic that our team met all your deadlines, and we truly appreciate your trust in us for a second time. We can't wait to assist you again in the future!

Posted 3 months ago

“Once again Paul , Amber and the team have supplied a unique and amazing ring stunning. Thank you”

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Posted 4 months ago

Thank you so much for your wonderful review, Anthony! We're thrilled that Paul, Amber, and the team were able to create a stunning ring for you. Your satisfaction is our top priority, and we truly appreciate your continued support.

Posted 3 months ago

“Excellent customer service. Good end result. Happy fiance. Straightforward approach to selling engagement rings.”

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Posted 4 months ago

Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with our customer service and that your fiancée is happy with the result. We strive to keep things straightforward and enjoyable for our customers!

Posted 4 months ago

“Great people great service honest and sincere. Thoroughly enjoyed the experience. Could go out for a pie and a pint with these guys 😄”

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Posted 4 months ago

Thank you so much for your fantastic review, Mike! We're thrilled to hear you enjoyed your experience with us and felt the genuine warmth from our team. We'd surely love to grab that pie and pint with you anytime!

Posted 4 months ago

“Absolutely brilliant service , quality of product was 5 star , highly recommend .”

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Posted 4 months ago

Thank you so much for your review, Gary! We're overjoyed to hear that you found our service to be absolutely brilliant, and that the quality of our products met your expectations. Your recommendation means the world to us!

Posted 4 months ago

“I wish I could award six stars ****** Daniel in the Hatton Garden office was absolutely fantastic. His knowledge on diamonds was outstanding and nothing was too much trouble for him and his assistant- Amber. I will definitely be back for more sparklers!”

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Posted 4 months ago

Thank you so much for your glowing review, Jayne! We’re absolutely thrilled to hear that Daniel and Amber made your experience so memorable with their exceptional knowledge and support. We can’t wait to welcome you back for more beautiful sparklers in the future!

Posted 4 months ago

“Outstanding service. Transparent, good value, helpful and willing to help achieve exactly what I wanted to create.”

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Posted 4 months ago

Thank you for your wonderful review, Andrew! We’re delighted to hear that you found our service to be transparent and helpful in bringing your vision to life.

Posted 4 months ago

“My son bought an engagement ring from Quality Diamonds. Fantastic service, kept us informed every step of the way as we ordered online it could have been tricky, however the team did everything possible to make sure the purchase went smoothly. Highly recommend, she said yes!! 🥳”

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Posted 4 months ago

Thank you so much for your fantastic review, Marie! We're thrilled to hear that our team was able to make your online experience smooth and memorable. Congratulations to your son and his partner on this exciting milestone - what a joy to know she said yes!

Posted 4 months ago

Quality Diamonds is rated 5.0 based on 1,015 reviews