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Quality Diamonds Reviews

5.0 Rating 949 Reviews
100 %
of reviewers recommend Quality Diamonds
5.0
Based on 949 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Quality Diamonds Reviews

About Quality Diamonds:

Quality Diamonds are wholly committed to providing the very best diamond-buying experience. Specialising in diamond engagement rings, diamond earrings, wedding rings and custom jewellery, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.

Visit Website

Phone:

203 7733 511

Email:

sales@qualitydiamonds.co.uk

Location:

Quality Diamonds, 1st Floor,
2 Copperhouse Ct, Caldecotte,
Milton Keynes
Buckinghamshire
MK7 8NL

Anonymous
Anonymous  // 01/01/2019
Great service and very helpful. I was also able to share the details of a stone in the US they were able to source at a better price.
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Posted 3 months ago
Thank you for your review, Raste!
Posted 3 months ago
Excellent customer service, with great attention to detail, exquisite and tasteful. Thanks you.
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Posted 3 months ago
Thank you for your lovely review, Juan!
Posted 3 months ago
The level of service received at Quality Diamonds was brilliant and the ring that was made was first class. Would highly recommend and would 100% use them again!
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Posted 3 months ago
Thank you for your lovely review, Hugh!
Posted 3 months ago
Must say very with the look of my diamonds what is advertise is what you gets I will be coming back for more
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Posted 3 months ago
Thank you for your review!
Posted 3 months ago
Great service, qaulty of the jewellery I purchased was lovely and great to be able to choose your own diamonds. Goods were despatched within the promised timeframe . Overall end to end process was excellent
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Posted 3 months ago
Thank you for your lovely review, Trevor!
Posted 3 months ago
I requested a valuation from the team there and they responded with their written valuation before the end of the day. Very efficient and timely service.
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Posted 3 months ago
Thank you for your review!
Posted 3 months ago
I'm very pleased with the speed and quality of service as well as of the diamond itself. Would highly recommend Quality Diamonds to others and will be coming back for more in future!
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Posted 3 months ago
Thank you for your review, Emilija!
Posted 3 months ago
Fantastic experience at Quality Diamonds in Hatton Garden. Daniel's knowledge and patience is second to none. A genuinely lovely guy who took a no pressure approach when helping me choose a diamond and setting, and gave me sound advice throughout the whole process. The ring I received has well and truly exceeded my expectations - beautiful is an understatement! I've been so impressed with the quality and service that I placed a second order. Highly recommended!
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Posted 3 months ago
Thank you for your wonderful review, Amber! We're so pleased to hear about your experience with Daniel, and of course that you love your ring!
Posted 3 months ago
I had my engagement ring redesigned with Quality Diamonds after a bad job from another jeweller and their customer service and product quality is unmatched. I am currently in the process of getting my wedding bands done and honestly, I wouldn’t go anywhere else!
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Posted 3 months ago
Thank you so much for your kind words, Tiffany! We're thrilled to hear that you had a positive experience redesigning your engagement ring with us. It's our passion to provide unmatched service and quality, and we're excited to help you with your wedding bands as well. Can't wait to see how everything turns out!
Posted 3 months ago
Not a very professional service. Originally ordered a diamond which was fine but then referred a family friend and they had an absolute nightmare. They was given lots of false information by Paul the sales director. He was rude aggressive and swore at a family member of mine. Wouldn't recommend this service to anyone, way over priced with Labgrown diamonds as well.
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Posted 3 months ago
Where do I begin? The ring, the diamond. Incredible. It created the perfect moment and the fact that I was able to choose the diamond, to my exact specifications, makes it filled with even more love! All from online, I was supported from my purchase through to delivery by both Paul & Amber. Paul was quick to respond and assisted from my purchase through payment and Amber was on hand for anything from the production to delivery. Thank you both for helping me with the engagement ring and making it so very special.
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Posted 3 months ago
Thank you for your wonderful review, Reece! We're so pleased to hear about your experience with the QD team and of course that you love the ring!
Posted 3 months ago
Very smooth experience. Paid the whole amount upfront and didn't face the slightest issue. The diamond ring arrived exactly at the time specified, with all the relevant paperwork and was exactly what i ordered. Great communication, even asked for a specific preferred delivery date. Highly reccomended
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Posted 4 months ago
Thank you for your wonderful review, Andreas!
Posted 4 months ago
Great Customer service when enquiring about delivery and the Diamond ring was as beautiful as I expected.
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Posted 4 months ago
Thank you for your lovely review, Chris!
Posted 4 months ago
My Heart diamond ring is just stunning
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Posted 4 months ago
Thank you for your review!
Posted 4 months ago
Iam very pleased with my purchase of Diamond studs. Thank you Paul Sitton for your help in finding the best diamonds for my budget. This was my first online purchase of a very high value and you have made it stress free with your experience and honest advice. Thank you again. I will be coming back to you soon.
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Posted 4 months ago
Thank you for your wonderful review, Deepa!
Posted 4 months ago
I asked if I could receive before e my birthday I did receive before my birthday It is a lovely stone set in white gold in a beautiful presentation box Thank you
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Posted 4 months ago
Thank you for your lovely review, Jean!
Posted 4 months ago
Perfect service from start to finish for an engagement diamond ring, and very competitively priced lab-grown diamonds. The website is really user friendly and allows to select the right diamond. The customer service is amazing, very quickly at providing all the information and effective communication too; they even expedited my order even if not in a hurry. Super happy with the ring, it's a stunner. Definitively recommended!
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Posted 4 months ago
Thank you for your lovely review, Alessandro! We're so pleased to hear abour your experience with us!
Posted 4 months ago
If I could leave a 6* review, I would. Fantastic service! Thank you to Dan at Covent Garden for all your help.
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Posted 4 months ago
Thank you for your wonderful review, Billy!
Posted 4 months ago
Very pleased with the personal attention, effeciency, quality of diamond and competitive price and prompt delivery.
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Posted 4 months ago
Thank you for your review, Tariq!
Posted 4 months ago
Mesmerising, radiating elegance and timeless beauty. I could not be happier with my strikingly beautiful diamond jewellery from Quality Diamonds. As this is my 4th purchase I knew what to expect, I couldn’t be more impressed with the experience. Choosing such an important piece online can be daunting, but Lauren went above and beyond to make the process seamless and stress-free. It was like getting advice from a caring friend, answering all my questions promptly, online, by email, and on the phone detailing information and reassuring me with their after sales policy. The diamond is absolutely stunning, with brilliant sparkle and fire that catches the light. Its clarity and precision create a beautiful shimmer. I haven’t worn it yet but bring it out daily to try on and simply gaze at it.
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Posted 4 months ago
Thank you for your wonderful review, Cassandra! We're so pleased to hear you had another positive experience with us, and of course that you love your new addition to your jewellery collection ; )
Posted 4 months ago
Quality Diamonds is rated 5.0 based on 949 reviews