It's the same story as many others. You struggle to find that therapist that is really going to focus on your needs and build that rapport. And now I've found her! I lost my husband and was tied up in knots in grief. While searching online I came across Reachlink and called to see about finding someone to help me through this. The gentleman I spoke with was very helpful, asked a few questions and he suggested Kim. From the very beginning, Kim and I had a great connection, a very nice rapport and she's helped me see that grief is a process different for each one of us. She's very insightful and creative at coming up with options to help work through the grief and yet teaches me to respect that grief and own it, feel it. In time it will hopefully mellow. I look forward to our sessions because I'm always learning new things from Kim and I'm trying to expand my horizons beyond my work computer and the front door. And making appointments couldn't be easier! In all of the variety of therapists I've met with, this is by far the best experience I've ever had!