I bought the goods on November 25 last year, but I still haven't received them. I have sent several urgent emails, but I still haven't received any information about the whereabouts of my parcel. If your can't find it, we will go through the insurance procedure. The reply I got was that the insurance procedure can only be used if there is proof that the parcel is lost. Please tell me how long I have to wait.
A fan who likes your company's products
4 weeks ago
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