Hi friends . I am a consultant doctor and moved UAE one year back . I was one of very unfortunate people who got trapped royal Palm holiday scam. This is total scam, fraud and disgusting company . They are unique in their fraud methodology . They have office and a corrupt officials who are highly skilled to trap people with false committments and offers and once they drain money from pockets , they then show their real dishonest , disrespectful , disgraceful behaviours . They claim to provide all local activities but never have capacity to and will to fulfil that. When we email requesting any service, a generic email reply comes that we will work on that , then series of false hopea and committments starts . They never say "No" but never ever fulfil committment , until you reach to level of frustration , angerness and disappointments. Then people start going to their office and get humiliated by their staff . Their strategy is to take people in side room and either they convince falsely or some time offer alternate of your own choice ( not yours). I had to go Hong Kong - requested when night hotel , and as joke I got reply that due to eid season hotels are full. When I argued how eid effects hung Kong which is non islamic country then they realised about their foolish reply . We planned to travel turkey and requested hotel 6 weeks before travel. They promised , given us some options and you know what they changed few times themselves and even failed to provide hotel until few hours left in my flight . I went to their office , had big fight and then they released three night hotel of their own choice , for rest of two nights they send me confirmation while I was in Turkey and it was very average hotel . You can imagine disappointment , frustration and unprotection , specially when travelling abroad with kids . Now recently we requested one night resort in ras Al khaima and they failed to provide us, though they re assured us several times and my wife visit them several time . So please don't take me wrong , imlost my 11500 AED, I don't want other people to suffer . Please refrain from them , they are biggest registered fraud and scam in UAE with unique tectics of scam. My royal Palm ref number is Rph 00223660