Very professionally organized Scam!!!...Exploiting with lucrative sales pitch and none of the promises made during sales are valid any more...and none of these are in the contract...while signing when asked why all these are not mentioned in the contract they said it is just a formality document and we keep our promise...but now there is no one to whom you can talk to...any email you send there is only a template response you get...have paid 10K AED and completely fallen into this trap now...in the last 2 years so far able to get only 3 nights that too with too many arguments / rescheduling....for the last one year struggling to get one reservation...every time they come with only lame excuses to deny the service...even if you request 2 months in advance they wait till last date to tell you it is not available and ask you to plan again a month after...and the story repeats...have registered complaint against them with authorities....