LONG BUT TRUE REVIEW FROM A FRUSTRATED & CHEATED CUSTOMER Most unprofessional travel agency with all time false commitments and top rated for cheating customers without providing any services. Customers are forced to delete their reviews and rate hem 5 star, staff is very efficient in calling customers are negotiate to delete the review and confirm booking till the review is deleted and later the booking is denied 1 day before the reservation date All your bookings requests are either ignored or denied last minute with lame excuses. Team functions on clear protocols and motus operandi to ultimately cheat and fool customers, i do not want to name the staff i public but Royal Palm Holidays FZE is NOT TRUSTWORTHY and does NOT provide any service. Either they do not have availability, or their mail services is down from months or their suppliers do not respond to them. ONCE A GOOGLE REVIEW IS POSTED THEY SEND THREATNING EMAIL WITH ARTICLES FROM LAW FOR DEFAMING THE COMPANY AND SUSPENSION OF SERVICES : 1. What services will Royal Palm suspend when they have not provided any service so far nor are capable of providing a service ? 2. Articles are mentioned about defaming a company, how about the consumer protection law articles which clearly states about FRAUD and FAILURE OF SERVICE ? I'M AGAIN REPOSTING BELOW THE SAME REVIEW WHICH I WAS FORCED TO DELETE PREVIOUSLY I have a confirmation email on my reservation request which was never booked and on several follow-ups i finally get a denial call, fantastic way of cheating and fooling customers.... ____________________________________________________ 25/OCT/2023 REPOSTING.... ROYAL PALM IS ALL ABOUT FALSE COMMITMENTS, PROMISES AND FRAUD 4 DAYS PAST GUYS & NO REPLY, THIS PROVES THE CREDITABILITY OF ROYAL PALM ITS AN OPEN CHALLENGE TO ROYAL PALM ON PUBLIC PLATFORM.... IF YOU ARE GENUINE, I WILL SEE A REPLY IN PUBLIC 20/OCT/2023 ROYAL PALM HOLIDAYS FZ is a FRAUD no doubt in saying this and i have all records to prove this..... Royal Palm holidays is very good is selling fraud holiday packages and collecting their money without providing any services to customers I have purchased the package and paid in full without any booking confirmation and services for more than a year now even after regular follow-ups. I DEMAND A FULL REFUND Royal Plam holidays owner should be ashamed and should stop this fraud business.... surviving on hard earned money of other people If Royal Palm Holidays is genuine, I will expect a response to this feedback in public forum IF ROYAL PALM HOLOIDAYS IS GENUINE THEY WILL REPLY AND PROVIDE RESOLUTION IN PUBLIC TO MY FEEDBACK.... IF NOT IT IS EASILY UNDERSTOOD THIS COMPANY IS A TOTAL FRAUD I CHALLENGE ROYAL PALM IN PUBLIC FORUM AND CAN FURNISH ALL PROOFS AVAILABLE WITH ME TO PROVE THIS STATEMENT