Absolutely AMAZING customer service, awesome selection, reasonable prices, and LIGHTNING FAST shipping! Rugs Town is a reputable and respectable business that helped me find a rug I had been searching for, and made sure I got the size I wanted. I was admittedly skeptical at first when I reviewed their website, and called their customer service line. That’s when I spoke with Layla, who was beyond friendly and helpful. She followed up with me almost every day about the status of my order. I am beyond impressed with the level of quality customer service with Rugs Town, and highly recommend them!