I am writing this review in light of what was said to me. I would be sent a returns form at a cost of £60 which I agreed as I had a new lawnmower turn up without the oil that’s said it is in the box to which Sam turner and sons saids we take it out upon transport and you need to buy oil. Which wasn’t said on the website so I couldn’t use the lawnmower which was only taken out of box and left inside. Now I cannot return as it’s outside of the window so now I’m stuck with a new lawn mower without any oil which I haven’t started and now I cannot return it. So I will write this review anywhere I can. Unhelpful company