Delivery was very quick - ordered around 10am Monday morning, and received by Tuesday lunchtime. The items were packed very securely, so no worry about damage to the items. The reason I only give a 3 star rating is specifically related to the item I ordered, which was Candle Making Starter Kit. I was disappointed to find that the kit was not in a separate box within the package. I ordered this as a gift for someone, and I assumed it would come in a branded box, as per the image on the website (there was no information to the contrary on the item page). However, each part of the kit was packed loose in a standard, plain box (while still being secure to avoid damage), so it doesn't appear quite as nicely for being a gift.