I would be very careful ordering from this company. I ordered a product from them on 31st May and received an email on 1 June to say it had been dispatched. After a week it has not turned up so emailed them to find out when I should expect my order to arrive. I got a standard email back from them saying that I needed to fill out a form and they would look into it. When they responded they said it would take 4-6 weeks to arrive which was concerning since it had apparently dispatched 1st June. After the 6 weeks had passed and I still hadn’t received my product I contacted them again and was asked to fill out the form again which I did. I also asked them that if they couldn’t give me a definite delivery date then I would like a refund. I never received any response from this email. Luckily for me this item finally turned up today (12th august). Since ordering I have seen some very concerning reviews for this company online. My purchase was quite expensive (£180) and as it was a necessity for my disabled son, I used his DLA allowance for this purchase. I was very worried that this item wasn’t going to turn up and I had wasted his money - I would never use them again for this reason. I’m just glad my order finally turned up