Absolutely disgraceful service. I have been trying get answers from them for months regarding missing items (already paid for) and now faulty items which they haven't even acknowledged. The equipment is not fit for purpose for the children who need them. Some items I have received are certainly not the same as shown or described on the website. I have been offered a discount voucher but would never buy from them again and nor would any of the schools within our Trust. I just want rid of the damaged items and refunded. They are still using covid as an excuse to not be able to receive telephone calls, disgusting really when most people have had to adapt.