I ordered and paid for a bookcase online in May 2022 and still have not received it.I have sent 7 emails as it is impossible to speak directly to a customer service agent.(they are using Covid as an excuse, and do not seem to realise that office tel numbers can be diverted to another number so that they can respond to issues).
I eventually asked for a refund but I still cannot get anywhere with this company.
I am considering get the Lawyers involved.
2 years ago
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