Terrible company - avoid! I wish I'd checked their trust pilot reviews before I ordered. My order only arrived after weeks of chasing it up and then was wrong, missing the toy that I'd ordered and with a cheaper one included instead. Their customer service is appalling. I have contacted them in every way possible, including through their own complicated online system but I just get the same copied and pasted reply over and over again. It's impossible to get a proper response and I'm still missing what I ordered. Hopeless company, do not give them your money - I wish I hadn't!