My partner bought presents for our autistic boy's birthday. The Nylon Tunnel was not as described. It was meant to be a Nylon tunnel (and that is what it is called on their website but in actual fact was polyester, a different size and not hard wearing). The link to the product is here - https://www.cheapdisabilityaids.co.uk/products/nylon-tunnel. Here is what they actually sent https://nowaszkola-com.translate.goog/art,91855?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-US&_x_tr_pto=wapp - note the Polish price in sterling is half this price too - that's not a surprise as it's a different product to what Sensory Education advertise. The parcel was left at our back door (with torrential rain forecast and the sky dark at 3pm), it wasn't even left at the porch where there was some cover. We returned home an hour later to find the parcel under a big puddle of water and the contents drenched (I know they responded to her on this site saying it was in a protective packaging, it was in standard packaging and the water drenched the contents - all cheap and tacky. You can even see where the plastic seal was on the parcel - the water is over it so got in). She has emailed, she has filled in online forms and now her number has been barred but not her work phone or my phone. No one has spoken to her or emailed her (just automated emails). Checkout other reviews at https://uk.trustpilot.com/review/www.cheapdisabilityaids.co.uk for "Sensory Education". Please don't trust the reviews here for Sensory Education at Reviews.io. I have disputed the charge at Amex. They do not adhere to UK law regarding refunds and distance selling regulations. I have a degree in law so happy to argue this case.