I don’t understand how this company has gotten such a high rating based on my experience and what I’ve read outside of this website. I ordered a Carousel Spinning Seat for £133 intended as a birthday gift for my 5 year old son. One month has passed along with my son’s birthday and it’s still not arrived. I’ve sent loads of emails, some as follow ups now turned to demands for a refund. Apparently this company does not offer refunds. So now the aim is to share my loss so others don’t have the same experience. If you’re intending on buying from this site please look elsewhere (Amazon!) as this site is a fraud.