Worst company I have ever dealt with! I Placed an order over 5 weeks ago and was told to expect delivery within 5-7 days. Over 30 attempts to reach them by phone with no answer, and multiple emails to which I have received no reply. I have now emailed asking for a full refund. If I don't receive a full refund within the next 5 days I'll take the claim to the small claims court. If a refund isn't received I'll also be adding John Paul Rowe (director) address and contact details to this review to aid anyone else who is utterly peed off with being ignored/fobbed off. I'm sure his wife will be really chuffed. Hilarious that JW Hardware has written a 5 star review for this company on Google when JW Hardware is also owned by John Paul Rowe and is based at the same business address in Middlesborough - pretty much sums-up these cowboys - WHAT A JOKE Stay well away from this company.