There should be a photo of Frank and team in the dictionary next to "Customer Service"! If there were six stars to give I would. Called in the morning realising that our new sofa would not fit through the front door. Frank gave me a timing and pricing estimate off the bat and offered to come on the same day. They managed everything with a "can do" attitude, were so nice and professional, and did not leave until the sofa was unpacked, mounted and in its right place. Frank even helped to move a part that the sofa company had managed to get in the wrong place. Amazing service, couldn't recommend more!