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Sofa Assist Reviews

5.0 Rating 13 Reviews
100 %
of reviewers recommend Sofa Assist

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Professional, polite, excellent communication and a super smooth delivery. Highly recommend.
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Posted 2 months ago
Excellent service. Trustworthy,fair, friendly, professional, I could go on and on. Wouldn't use any other service. Provided a a stress free manageable solution to my nightmare situation.
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Posted 2 months ago
Frank and Adrian were absolute life savers. One of our new sofas was too large to fit through our living room door, so the delivery company left it in our kitchen. Frank and Adrian from Sofa Assist came round within 20 minutes and had it in our living room and set up within another 30 minutes. Incredible. Such lovely guys as well. Thank you so much!!
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Posted 1 year ago
I was so pleased with Frank and thelads. They did the impossible!! So polite and professional. Would certainly recommend them to anyone with a problem. 10 out of ten boys
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Posted 1 year ago
I am so glad I found Sofa Assist. After driving myself crazy thinking there was absolutely no way my bulky sofa was going to get into my new flat, the team reassured us they'd be able to do it after asking for a few details and got us booked in for the next working day. Not only did they manage it, but they made it look effortless. On top of that, the guys who did it were super friendly, punctual and immediately made us feel at ease that they'd be able to do what we thought would be an impossible task. These guys deserve more stars than we're able to give on here. Worth their weight in gold.
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Posted 3 years ago
Couldn’t thank Frank and the team at Sofa Assist more. They were accommodating, reassuring and professional throughout the whole process. Great guys and importantly, they got our sofa to our living room easily! If you have a tricky situation with your sofa, save yourself the stress and don’t hesitate to book. Extra note to say that the whole experience was as covid secure as could possibly be. They wore masks and distanced where possibly, much appreciated from this vulnerable household.
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Posted 3 years ago
We made an enquiry to Frank as we were convinced our sofas wouldn't fit, so needed a contingency plan. He got back to us straight away on a Sunday and told us he could come round the next day but that he reassured us it they would fit without his help. Luckily he was right, but we really appreciated the advice and customer service. 5 stars
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Posted 4 years ago
I didn’t even know a service like this existed! I was heartbroken when my made-to-measure sofa couldn’t fit in my new living room. Determined to make it work I began to google possible solutions which is how I came to learn of this amazing company. Their efficient, professional service was both friendly and fast. Within hours my sofa was sat safe in its new space thanks to the expert team at Sofa Assist. Thanks guys! Not at all surprised to see so many happy customers wishing they could leave 6 stars. True pioneers in the industry, I couldn’t be happier :-)
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Posted 4 years ago
There should be a photo of Frank and team in the dictionary next to "Customer Service"! If there were six stars to give I would. Called in the morning realising that our new sofa would not fit through the front door. Frank gave me a timing and pricing estimate off the bat and offered to come on the same day. They managed everything with a "can do" attitude, were so nice and professional, and did not leave until the sofa was unpacked, mounted and in its right place. Frank even helped to move a part that the sofa company had managed to get in the wrong place. Amazing service, couldn't recommend more!
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Posted 4 years ago
We had such a good experience with sofa assist this morning. After waiting 3 months for our sofa, the delivery turns up and one part of the sofa didn't fit into our living room door. We were so upset, but after a quick search we found Frank at Sofa Assist. We emailed him, and after a quick facetime to show him the problem we scheduled him to come 2 days later. Well, we now have a complete sofa in our living room thanks to Frank, after being told it couldn't be done, he did the impossible! Frank and his son worked expertly, dismantling the sofa frame enough to get it through the door and then reassembling it in the living room, looking at it now, you wouldn't even know it had been touched! When we do eventually move out, we'll know who to call to get our sofa out of the living room! Thank you Frank!
Sofa Assist 5 star review on 2nd July 2020
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Posted 4 years ago
Incredible service, fast friendly and went the extra mile for me so thank you!
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Posted 4 years ago
These guys are pro! If you're in a jam with your furniture fitting to your apartment via the lift, stairs etc. call Sofa Assit. They are professional, courteous and perform their work with meticulous care. After a disappointing visit from a typically bad logistic company, Sofa Assist left me feeling good!
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Posted 4 years ago
These guys are pro! If you're in a jam with your furniture fitting to your apartment via the lift, stairs etc. call Sofa Assit. They are professional, courteous and perform their work with meticulous care. After a disappointing visit from a typically bad logistic company, Sofa Assist left me feeling good!
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Posted 4 years ago
Sofa Assist is rated 5.0 based on 13 reviews