Got meter number wrong when I moved in. I am paying for somebody else's water and is going to take up so much time to sort out. Because I wanted to do a repair at my flat I tried to turn what I thought was my meter off. Nothing happened. Somebody turned up today for another job nearby and I asked him to check it out because I thought it was for me. The replacement stopcock that put on for what they thought was my meter is not actually deep enough. There are leaks on several meters. Customer service is really not existent. They do not seem to be capable of listening. Flood at my old house caused by neglect of the drain. When it rained there was always a big puddle. When it flooded many homes had to be evacuated for months. After that no puddle when it rains at all. The drain suddenly works. Southern Water are hopeless. I would give them no stars at all if I could. They contract out to people who just get the jobs done as soon as they can and then go down the pub or home. How many leaks are there out there and they keep saying conserve water?