What a company and what an assett to the firm and company is John. I contacted this reputable UK based orgnisation as I needed some addiitonal infmormation and some high quality tooling. Thats exactly what I got, class one tooling and class one informaiton and class one pricing. Not only did everything turn up inside of 48hrs, but it was excellently packed and i had not expected such a fantastic service as like most in the UK, ive become all too familir with sub par service, not here im very pleased to say!! I even received a curtesy call to advise that my second package would be arriving and it literally arrived while on the phone to John. You can hear the proffesionalism of John and the company, the knowledge and experience. I can guarantee that I will purchase all and neccasery tooling here only moving forwards, highly recommended. A fully dustless mortar extraction kit including multi tools, mult blades, a vortex and an automated hoovering soltution and exceptionally high quality carry case.