Terrible experience! Customer service is a joke. Couldn’t amend my booking, I was nearly left on the street, thanks to hotel who helped. Then they refused to provide invoice, claimed that hotel has to do it. However hotel told that they received only half of what I paid to snaptravel. I asked to escalate my complaint, but they reply that their supervisors don’t deal with such issues. All the replies absolutely inadequate! Horrible experience!
4 years ago
Super.com has a
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