I had a booking with them and contacted to cancel 2 days prior to checkin due directly effected in winter storm. They denied the refund and put a blame on hotel’s policy and told me to take it to hotel management. Funny thing is, I had another booking with the same hotel for same duration and they could cancel it with full refund. Poor customer services, lack of empathy and all lies.
4 years ago
Super.com has a
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