I had a horrible experience with this company I met a reservation was Wyndham hotels in Wilkes Barre upon checking in at the hotel they demand a 200 cash incidental fee which I was on aware of I informed the woman at the front desk I only had half of that on me I would have to transfer money from one account to another which would take at least a day to clear so I was not allowed to check in to the hotel and then I had already paid for at which point I requested a refund and was refused when I explained to snap travel the situation they informed me there's nothing they could do and they would not the issuing me a refund as well