I booked a room thru snap travel during a storm and they took payment but when I got to hotel they had no internet due to storm and couldn’t verify my paid reservation thru snap travel even though I showed them the confirmation email that it was paid and snap travel refuses to refund my payment even after being told by hotel that they did not give me a room or except payment from snap travel .. so snap travel is just gonna keep my payment all to themselves.. me and hotel tried for over an hour to find sumone to speak to at snap travel but no luck untill hours later after I had left and had to pay for a room at a hotel right across the street from the one that wouldn’t except the reservation, very shady company and that’s main reason hotel wouldn’t honor there reservation without being able to receive the payment up front from them ..Not worth the risk to save $5-$10 dollars thru this company