Do not use!!! They did not send my details to the hotel, so I could not check in! You can not call them either as there is no contact number!! I was left to pay and book at another hotel and was extremely inconvenienced by this. When I emailed them, and demanded a refund, they gave me the name, phone number and email of someone (another customer’s personal information) they said “I booked with these details, that's what was given to the hotel we are not issuing a refund”. I was very concerned about the breech in privacy. I had my booking intinery to prove I booked using my name, email and contact number. The hotel told me that they did not ever send my booking details to them. They were extremely rude via email and stop responding to my refund request. Lucky I paid via paypal. I raised a dispute with them, they investigated and I won. Paypal has now refunded my money. DO NOT USE THIS COMPANY!!! YOU WILL REGRET IT.