I used Snap Travel for the first time to make reservations at Margaritaville in orlando to attend a wedding. Price was great, communication was great but when we went to check in, the hotel said Snaptravel cancelled our reservation in January. It was a horrible experience because we couldn’t find another hotel close to venue. Snaptravel called hotel but then came back and said they were refunding our money. Neither the hotel or Snaptravel took responsibility for the cancellation. Their communication was great but what good is it if no reservation!!! I ended up having to rent a cottage on property for 4 times the original amount....