This company is a SCAM. DO NOT USE. My nonprofit books 8-10 hotel rooms a month. I was psyched to learn about SnapTravel. But when we got to the hotel they only gave us one room, instead of the two that we paid for. I had to share a room with my co-worker (embarrassing and not professional). I was sure that SnapTravel would make it right, once I let them know of the hotel's mistake, and that they would give us SnapTravel credits for the room that we could use for our next booking. But they didn't. Such a shame. If they had done that one small thing, we would have been fans for life! Sad to say that this company is probably a scam :(