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Melissa
Pretty much a scam! Booked a hotel through Snaptravel and was charged upon the booking. When we showed up the day of our reservation, the hotel had our reservation, however, Snaptravel never transferred the money on their “virtual card” so nothing was paid. The hotel clerk said they have had trouble with Snaptravel doing this and that they try to scam people. We contacted their customer service and were given the run around several times hearing them recite the same script over and over. Finally they issued the money to the hotel but it took several hours for them to transfer it and me throwing a fit over the phone. DO NOT USE SNAPTRAVEL!!
3 years ago
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