I hope for the clients safety that they can find another app. I was calling The costumer service for 4 days a nobody care about that. I mede a reservation trough SnapTravel for a bed with the kitchen in Sanibel and For a mistake in their app i get a room only without a kitchen. And nobody help me , or call the hotel , they lie to my and told me that rhey gonna fixed calling the hotel and when i call the hotel again they never received a call form SnapTravel and they couldn’t change my room. So find another app, Hotel is super good . Expedia . If no these people don’t care about you , your family or your time. I am sorry but the hotel WaterSide Inn Sanibel Fl can tell you that too. They worst for me now