I arrived at the hotel to not only find that the place was a dump, but that is was neither safe or secure. People lived here and were sitting out in front of their rooms doing drugs. None of the rooms had security chains or secure doors. I contacted Snaptravel immediately and asked to be changed to another hotel in the area. AFTER 30 minutes on the phone with them they did nothing about the situation. I had to pay for a room at a nearby hotel. THESE PEOPLE DO NOT CARE THAT THEY ARE SENDING YOU TO THESE DISGUSTING PLACES. SAVE YOUR MONEY - NEVER BOOK WITH THEM