Somehow I booked two motels for the same night. It was supposed to be one for a Thursday night and one for a Friday night in two different cities while I'm traveling. Both got booked for the Friday night instead. I called and said I needed one of those moved to Thursday night. Don't want a refund, just need to move the date. They said I couldn't have a refund. I don't want a refund, I just need the reservation moved from a Friday night to Thursday night. NO they said. I asked to speak to a supervisor and the agent said no you cannot. Anything else I can do for you, I said yes, move my date. She said no it was non-refundable. I don't want a refund, just move the date. She hung up.