I booked a reservation with Snaptravel 4 weeks in advance for my wife when she tried checking into the hotel they said the confirmation was not showing and would not check her In..I called Snaptravel many times in advance to make sure everything was confirmed they kept telling me every is booked and sent me the confirmation number…my wife ended up not being able to check in after flying 19 hours and we had to book a hotel at a different location that ended up costing us 4x the price….BE careful booking with this company they don’t know much and the staff is not good at helping anyone…now they did nothing to make up for this mistake and keep blaming a partner company for canceling my booking Very dissatisfied
3 years ago
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