Scammmm!!! They are really Good in advertising scams deals, because they don't explain really well the deal that you getting and then just say is nothing that they can do. I made a reservation and I put the all inclusive hotel, I got one and they send me the text and all of that, in then I figured that the hotel that they gave me is not all inclusive, so I called them right they don't pick the phone then I spoke with some Fritz(Agents) through the chatting by text and they just told me that I can't change the reservation. NOTA: I CALL RIGHT THAT WAY AFTER THER RESERVATION.