I booked my flight on Thursday (4 November, 2021 12am) with snap travel. The price was in displayed in $cad, they sent a confirmation email that said I would receive my tickets in 24hrs. I get an email from booking vault (associated with them) on Saturday (Nov 6th 2021 6:33pm) to confirm my credit card by sending them pictures of my picture ID and credit card that was used to book the flight to negate fraud which I did at 8:14pm. Please tell me why I was emailed at 11:27pm that same day to say that they couldn't book my tickets due to the airline not honoring their price and returned my money back less $160 CAD!!! I have lost valuable time, I have no tickets and have lost 160$ for nothing. This is very horrible. I contacted them that I was less 160$ and they said it was my bank's conversion rate. First of all, there was no fine print to disclose that the payment was in USD. I have a USD credit card, I would have used that if it was the case.
DO NOT USE THEM! waste of everything!
3 years ago
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