To SNAPTravel booking scam please do not do business!!!! Good morning, you did not call me back. A message was not left on my cell phone??! If you really did call. You booked a hotel reservation that was never honored at the hotel and on the dates your travel agency advertised online. I was never contacted me until now after I sent an email on November the 12 th on the day I made the reservation. I requested to speak to a supervisor as well as requested to speak to one at the number listed below but was never contacted. I reached out to the hotel that the reservation was booked at and was informed by the hotel staff that no room was available at all on the dates that were booked and for a non smoking room. Therefore the transaction is fraudulent/invalid and I am requesting a full refund of my money back for services not re rendered for the transaction! Disputed with bank and lost it because of their invisible disclosure that is bogus! Ended up having to pay to stay at another hotel!! It’s fraud buyer beware!!!