I have stayed at super 8 on memorial blvd in port Arthur Texas on and off for years. Never had a problem until my last stay on 10/22/22. I had checked in at 11:24pm and after getting to my room to freshen up. A hour or so later I went out to leave to grab a bite to eat. When walking up to my car I noticed a lot of damage to the back door on my drivers side. Someone had hit me and left the scene. Causing me thousands of damage to my 2 yr old vehicle. I went to the front desk informing the representative what had happened. The young lady was kind and showed me the monitor of camera views. I saw the one with clear view of where I was and had been hit. Feeling relieved because the cameras show so clear I knew it had the footage I needed to reveal all I needed to inform my insurance company of to the person responsible for damaging my vehicle. The representative informs me that only the manger/owner has access to play the cameras back. I left my name, number, email, and car description and location I was parked at the time of the incident . I followed up with another representative next day. Still no update. On the night of the next day I got a call from the hotel at about 11pm at night. A front desk rep called to inform me the owner said he didn’t see any footage of the incident. I know that there’s no way it wasn’t caught on camera! The owner refuses to meet with me and let me see the hour time frame of the camera where my car was parked. As a loyal guest I thought the owner would work with me to help out a victim of hit and run that happened in his parking lot at this hotel. But I am now seeing that the owner does not care to help me out. So beware of anything happens to your vehicle during your stay don’t feel comforted by the cameras. Because management does not care to help.