Purchased a flight to Norway from SnapTravel... now apparently called SuperTravel. About a month and a half later was told one of the legs of the flight was cancelled and they sent me an alternative flight. The new flight had me leaving Oslo prior to me landing in Oslo (flight in landed at 9:20 am, flight out left at 8:30 am). When I pointed this out, they said the would find me another flight. After a few weeks of them "waiting to hear from the supplier".... whatever that means. They sent me alternative flights that left on different days from my orginal date and did not work for me. After dealing with this for over a month, I requested a refund because at that point I needed to get another flight so my vacation (and B day) wasn't ruined. Basically, they told me that they DON'T GIVE REFUNDS FOR ANY REASON! What?! So you're telling me.... I purchased a flight that your company cannot honor and you won't give me my money back? What kind of nonsense is that? They offered a travel credit good for a year. I don't travel often and this was a treat to myself following a pretty bad year. A travel credit is not helpful to me. Not to mention, I never want to deal with this company again. The way I see it, they basically stole 3k of my money.