I booked a hotel room with SuperTravel on December 12, 2022. I checked their website thoroughly and found the price attractive, so I booked with them. I knew that some platforms include the city taxes in their reservation fee but I needed to make sure so I asked the support staff about it and they reassured me that there were no other "surprise fees" at my check-in time. (I can provide screenshots that I asked about the city tax and the agent confirmed that what I asked for is the "city taxes" and that there are no other taxes and fees) When I arrived at my destination hotel, I was asked for an extra 48€ as "City tax" and when I asked the SuperTravel support about it, they just changed their mind and replied that the city taxes are not included in their price. I sent screenshots to their support agent (Of the time the other support agent told me: "Please note that the fees on your reservation include the room rate and taxes and fees" after confirming that my question was about city tax) and they simply said: "Sorry for the wait. As a previous representative tell you, "Please note that the fees on your reservation include the room rate and taxes and fees". This is what I'm telling you about the SuperTravel taxes and fees. City tax is a different thing." So I conclude that the prices on their websites, at least in my case, are not real and you might incur additional fees. I strongly advise you against booking with this website, they are trying to mislead you with incorrect prices and information. Always double-check the costs and fees with the hotel before you travel.