Be aware! I made a booking with them they show in the picture a different room with king size bed for 3 and then in the description shows a twin bed! How can 3 people fit a twin bed?! Hours to call them and by chat no help at all. I’m the booking they offered a VIP service that DOESNT EXIST! During checkout, you'll see the option to purchase our VIP program. This is a small, additional cost with several amazing benefits. Perks of our VIP program include: A free upgrade call on your behalf! We'll try to negotiate an early checkin, later checkout or even a better room entirely 24/7 concierge service Expedited customer support Free booking modifications (subject to approval by the hotel but no cost on our end!) THATS A LIE! When you asked to contact the hotel to get at lest the upgrade of the room. Cause that’s why I paid for this service they refused to call the hotel! So what did I paid for?? I asked if they have another contact for the vip agents and that doesn’t even exist! So why are they offering and charging for this service? FRAUD! Be really careful!