DO NOT USE SUPER.COM SCAM.... I booked a luxury hotel reservation on August 17 with Super.com via the KAYAK web site. It was Too Good to Be True!! I received a "Confirmation" from Super.com with their Confirmation number. The Hotel DOES NOT HAVE A RESERVATION IN MY NAME OR IN SUPER NAME ALLOTED TO ME. As of today Sept 13, the Hotel STILL does not have the booking in their reservation system. I have called, and e-mailed, repeatedly since making the reservation, was told that "Don't worry, your reservation is confirmed" but they REFUSE to put me in touch with a Supervisor or Manager, despite repeatedly asking to speak with one. I was told I would receive a call back in 24-48 hours, but no call backs from anyone. Sometimes, I received an e-mail back stating "We are working on resolving your issue". If I respond to that e-mail, I get back nothing. I have contacted the Hotel repeatedly as well and they confirm that this site has a history of not having legitimate reservations. The Super.com actually states that sometimes the reservation does not appear in the Hotel Booking system until day of check in!!!! Are we really that naive and would accept a booking that cannot be confirmed with the property? Needless to say, I have cancelled the reservation and am awaiting credit card return credit. I already anticipate issues with getting the refund as well.