SCAMMERS ..
SCAMMERS ... Stay away from them never book with them .. BIGGEST Scam i ever experience, I made the booking on their website with booking reference number B_11735967 (as someone from this company will come and reply and will ask to provide this reference number so i have added it before for their convenience) ... its been almost 36 hours since I made the booking and I have made numereous phone call to the actual hotel PULLMAN ZAMZAM who cannot confirm my booking and finally got it in writing from the hotel that there is no booking in their system under my details and said dates and I have contact super.com customer service uncountable time via online chat and phone and every single time I got a standard replies ( appologies for inconvenience and out amendment team is currently working and you will get a reply in 45 minutes), (I have raised a ticket to speed up the booking and someone will get back to you), (Team is still working on it and this can take some time to get approval from both the hotel and our travel partners) what a F*******g utter bu********T they are telling as this is first time I am booking a hotel or something .... I told them these booking as instant and we get a reply from the hotel right away or one can confirm with the hotel as soon as the booking is done but because they are scammer so they dont anything in place and just keep lying that we are working I am going to attch some screenshot of the conversation and unfortunately have no choice apart from raising a charge back claim via mastercard to get my £677 back from these scammers.
Note: All screenshot of conversation is saved and will update the outcome once sorted with bank
6 months ago
Super.com has a
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