Super.com company should be called hopeless.com. Booked a hotel paid over £800 Booking ref B_10994568 over 7 weeks ago and my hotel has confirmed no booking. Web chat emailed super.com and continuously get no answer to where my money is. The owners of this company have to take ownership/accountability to resolve this issue either book my hotel room which I have paid for or give me my money back. The question is where is my £827 ? Totally shocking behaviour and I would be embarrassed to be part of this so called company.If you look at the 1 star reviews you will see this is a common occurrence lately. My advice please book through another provider if it seems to be good to be true it usually is not. Avoid at all cost super.com aka hopeless.com!!!