After booking a room and paying in FULL prior to checking in we drove 3.5 hours to Fort Lauderdale only to be told we didn't have a room at the 4-star hotel we booked. Because I raised such a fuss the manager at the hotel gave us a voucher to a 2-star hotel nearby and confirmed we would not be billed due to Super.com falsely booking a room they had no right to book. Now Super.com is refusing to credit my money back. I am disputing the charge and will never use super.com again. I am posting everywhere I can about the terrible service they provided. I believe it's a scam site, especially after reading multiple reviews that are similar to my experience. Hotels should not allow their sites to be listed on this terrible company's site. I wish I could give them 0 stars
3 months ago
Super.com has a
4.5
average rating
from
5,905
reviews
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