I booked Holiday Inn in Cambridge through super.com. I booked the hotel and received a confirmation email. I travelled to Cambridge yesterday to find out there was no booking made for me at Holiday Inn. Super.com emailed me after the check in time to say they want to provide a room at alternate hotel. When I contacted the alternate hotel, they said they had no booking too. After five hours of hanging around after the original check in time, they had still not arranged a room. They emailed me after 8pm, asking to pay a 'security deposit', even though I had fully paid the money. They are obviously a SCAM website, who are lying to get people to book and then cheating them into paying double the amount out of desperation when they find out they have no where to go. How low can a company stoop to make money?
1 month ago
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