Stay away. I booked with super.com and immediately realised that I booked the wrong dates by mistake. I email the website and the hotel saying that it was a basic mistake and if they could simply change the date it was only a couple minutes after. I never even asked for a refund. The Mercure hotel were very happy to help, although super.com were simply not doing anything at all to help and have taken my money, with nothing else I can do about it. It’s a shame considering I would have used them for lots of my frequent travel. Although I would recommend to stay away as they are not reasonable at all.