Attention scam! I had booked for 3 nights at San Diego orange cottage tree and the host Carlos never sent us the check-in information stating that the reservation had not been finalized while I had a confirmed and paid reservation through the Super.com portal. I contact them an they assured me that the reservation is confirmed and I can check in! Carlos the host tells me that he will send me the check-in instructions via email which will never arrive so I can't access the bungalow. I contact again Super.com (but the chat is only handled from AI!) and they just reply me that they are checking to help me faster as possible but after 2 hours they just tell me that the booking is confirmed and I can do the checkin!! They really don’t do anything to help me. So I had to find other accommodation at 1 in the morning! I asked for a refund for the reservation and they replied since it was a non-refundable reservation it was not possible! Reaally? Are they joking or are they all scammers? I was unable to use the accommodation because Carlos (Oramge tree cottage) was unavailable for check-in! Two cheats in one! So I have pay double for my stay in San Diego? Never happened to aomenthing like this with booking or Airbnb! Don’t use Super.com!