Rates are good. App is very easy to use. Just BEWARE of when you recieve a SnapTravel deal with a lower rate to the original one sent to you. It will say, "HURRY DEAL EXPIRES IN 3 HOURS." Make sure that if you are interested i the given deal you act and book at that moment. Even though the text states EXPIRES in 3 hours, it actually does not. I chatted with a SnapTravel Ninja agent and I was told this..Jerald (from SnapTravel); I'm sorry about that...Our hotel rates are dynamic and are subject to change based on demand and room availability left at the hotel. Unfortunatel, we do not have control over thi. Thus, we do offer an alternative rates in the market www.snaptravel.com. Have fun browsing! They should maybe state, This rate is good for a certain number of rooms, instaed of saying rate is good for 3 hours.