They are the complete worst!!!! Do not use them. They use other company's like expedia to book through and they don't always complete the reservation. I booked a hotel with them and with the covid pandemic it took 3 months to finally get a response and that was only after I reported them to BBB for not responding and I contacted the hotel and had a letter from them stating that they rewarded me a refund. Though instead of a refund they gave me credits. I just tried to use the some of the credits on 2 separate rooms and when I showed up to the hotel they had one confirmed and one cancelled room. Instead of helping me they suggested I contacted expedia...which I had no idea at the time they used..to solve my problem. This company is it absolute worst ...do not use!!!!!!!