Don’t recommend SNAP TRAVEL! It was my first time using Snap Travel to book an airline ticket. Thought I give it a try. I had bought an Air Canada ticket from them as my father was sick in India. Unfortunately due to covid19 I was unable to check in at the airport. I called Snap Travel well ahead and told them I can’t travel because of the circumstances. I spoke to 3 different representatives and they all advised me that we cannot do anything. I even asked for a voucher, I spent $1300. It was harsh since they should have understood with global issue of travelling and my situation. My father actually passed away days after and I couldn’t travel. Finally I reached out to Air Canada ONLY ONCE and they offered for a voucher which would expire in 2yrs. Snap Travel could have done the same but they didn’t. I would NOT RECOMMEND SNAP TRAVEL to anyone!!